Stratus IO - Privacy Policy

Effective Date: October 1, 2025

Stratus IO, Inc. (“Stratus IO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our products, or interact with our services.

  1. Information We Collect
    • Personal Information: Name, email address, company name, phone number, and other details you provide through forms or account registration.
    • Usage Data: Information about how you interact with our website and services, including IP address, browser type, device information, and pages visited.
    • Operational Data: Data generated by your use of our products and services, such as sensor readings, job logs, and system performance metrics.
  2. How We Use Your Information
    • Provide and maintain our services
    • Respond to inquiries and support requests
    • Improve our products and user experience
    • Communicate updates, offers, and service-related information
    • Comply with legal and regulatory requirements
  3. Cookies and Tracking
    Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and understand usage patterns. You can manage cookie preferences through your browser settings.
  4. Sharing of Information
    We do not sell your personal information. We may share data with:
    • Service Providers: For hosting, analytics, and operational support
    • Legal Authorities: When required by law or to protect our rights
    • Business Transfers: In the event of a merger, acquisition, or sale of assets
  5. Data Security
    We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
  6. Your Rights
    Depending on your location, you may have rights under applicable laws (such as GDPR or CCPA), including:
    • Accessing the personal data we hold about you
    • Requesting corrections or deletion
    • Opting out of marketing communications
    • Exercising data portability and restriction rights
    To exercise these rights, please use our contact form or write to us at the address below.
  7. International Data Transfers
    If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other countries where we operate.
  8. Changes to This Policy
    We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision. Continued use of our services after changes means you accept the updated policy.
  9. Contact Us
    If you have questions about this Privacy Policy or our data practices, please use our contact form or write to us at:
    Stratus IO
    16243 Minnesota Ave.
    Paramount, CA 90723